Purchase Process

PURCHASE

Purchasing a piece from The Henebrys can be completed by using the drop down menus found on every product page by simply clicking on the image, making your selections, entering your personal information and proceeding to check out. All transactions are completed using PayPal and are processed without sharing your financial details.

 

ORDER WITH CONFIDENCE

We understand that investing in art for your home or business can be a bit overwhelming. To ensure you are receiving the most accurate information and to help you through the ordering process, we will work with you directly to determine the piece that is right for you.  Please contact us by phone or email with any questions.

 

PRODUCTION

Once a piece(s) is paid for through this website or via emailed invoice, it is placed into production within 24 hours. Photographic paper (Fuji Crystal) prints take approximately 7 business days to produce, while Aluminum and Lumachrome HD prints take approximately 21 business days. Pieces larger than 60" or externally framed pieces may require extended production time.

 

SHIPPING & HANDLING

The pricing found on this website for all pieces less than 60" includes shipping and handling at no additional cost anywhere inside the US (lower 48). Pieces larger than 72" and deliveries outside of the US (including Canada) require additional shipping costs. To receive a shipping estimate, please contact us and provide details about your order and your address. Expedited shipping may be available for time sensitive orders.

 

PROVENANCE

Each piece from The Henebrys collections is signed and numbered digitally prior to purchase. A signed and numbered Certificate of Authenticity is also provided and often shipped separately from the print itself. This digital signature process ensures the longevity of the provenance along with the print itself.

 

PACKING, DELIVERY & INSPECTION

Every print sold is packaged professionally and fully insured to ensure your order arrives undamaged. Due to shipping company requirements, deliveries must be inspected within 48 hours of receipt. In the extremely rare case where a piece is damaged during delivery, simply photograph the packaging and the piece and send them directly to The Henebrys. A replacement will immediately be placed into production and a second delivery made.